“Car breakdowns won’t last for long,” that’s what Reliance General Insurance has been promising its car insurance customers recently. In August 2014, Reliance General Insurance introduced a new feature – Anywhere Assist – in its private car insurance policy.
‘Anywhere Assist’ is a 24×7 roadside assistance service for all Reliance private car insurance policy customers. Under this benefit, Reliance motor insurance customers can avail roadside assistance within a large radius of 25km from their car breakdown location for any of the following problems: towing assistance, battery jumpstart, minor repairs, tyre punctures, emergency fuel assistance, delivering back-up key, organising a taxi, organising hotel accommodation, and sending outgoing messages.
There are other general insurance companies which offer such kind of service. However, the uniqueness of ‘Anywhere Assist’ is that Reliance General Insurance is not charging its customers for this on-road service. The service comes as a complimentary add-on with Reliance car insurance policy.
Reliance’s ‘Anywhere Assist’ has gained popularity among the customers quickly. Gautam Mahendru, a Reliance car insurance policy holder while speaking of his experience, said, “On July 21, my car broke down and I made a call to Reliance and I am happy to say they were prompt to revert. They arranged a towing facility and dropped the vehicle at the desired service centre. I appreciate their services.”
This service is available to all the new Reliance Car Insurance customers including those who buy online car insurance policy with Reliance General Insurance. “I never expected to get such a quick response for on-the-spot roadside assistance. Thanks to your team for delivering the promise made,” Kalpesh G Ghelani, a Reliance car insurance policy holder added.
About Reliance General Insurance
Reliance General Insurance is one of the leading general insurance companies in India. It has a wide customer base for non-life insurance products like motor insurance, health insurance, travel insurance and home insurance. The company is a part of the Anil Dhirubhai Ambani Group’s Reliance Capital.